Tag Archives: support

Bipartisan Support: Senators Cory Booker and Tim Scott just got a law passed to help fight sickle cell disease

Sen. Cory Booker (D-NJ) and Sen. Tim Scott (R-SC ) led the passing of a bill this week to address sickle cell anemia, a disease which disproportionally impacts the Black community and yet, receives notably less funding for research. The bipartisan bill passed on Tuesday and will be signed into law by President Donald Trump. Ninety percent… Read More »

Electronic Support System Can Guide Outpatient Care for Pulmonary Embolism

December 11, 2018 Share this content: The electronic clinical decision support decision was not associated with increases in return visits within 5 days, or major adverse outcomes within 30 days. Implementing and supporting an electronic clinical decision support system (CDSS) in emergency departments to help physicians make decisions regarding site-of-care for patients with acute pulmonary… Read More »

New research reveals 75 percent of customers still favour live agent support for customer service vs 25 percent self-service and chatbots

The research underscores the need to be purposeful when using chat bots; notes sharing sensitive information, lack of understanding and inability to solve issues among top concerns when using chat bots for service interactions LONDON, 6 December, 2018 – New research from NewVoiceMedia, a Vonage Company (NYSE:VG) and leading global provider of cloud contact centre… Read More »